How can we help?

Playing a night back

Open Nights and choose a night. Play the whole recording from the timeline, scrub to any point, or tap play beside a counted sound or one of the loudest moments. Playback reads the recording saved on your iPhone; it is not uploaded. If a night says playback is unavailable, its audio has passed the retention period you chose (see below). The counts and times stay.

A recording stopped, or listening didn’t start

Keep the microphone uncovered, plug in the iPhone, and leave CoughWise listening in the background. While it records, the listening screen shows the time elapsed and the sounds counted so far. Since 1.3, CoughWise checks that sound is really arriving when listening starts and, if it isn’t, tries another way in by itself. If a night is interrupted, CoughWise keeps what it recorded and labels the night partial. A night it could not analyse says so rather than showing a zero.

Correcting a sound

Tap “Not a cough” beside a counted sound. CoughWise excludes it and recalculates that night immediately; Restore puts it back. Sensitivity (Low, Default or High, in More) affects future nights only.

Notes, stars and deleting a night

Open a night’s report to add a note in your own words; notes stay on the iPhone and appear on the doctor-visit summary. Star a night to keep its recording past the automatic clean-up. To remove one night completely, delete it from its report. All three are free.

The doctor-visit summary

Page one sums up your nights: how many were recorded, complete, partial or unread, the typical count of possible cough-like sounds per complete night and its range, the clock hours they clustered in, your recent nights and your notes. Page two lists every night, and a CSV comes with it. Anyone can preview page one, stamped PREVIEW, from their own nights; exporting it is part of Premium. It describes your nights and does not interpret them.

Keeping audio for an appointment

In More → Local audio storage, “Keep full-night audio” can be 7, 30 or 90 days. Audio older than that is removed automatically, while the counts and event times remain. If an appointment is more than a week away and you want to play clips there, choose 30 or 90 days before you start recording, or star the nights you want to keep. The recording guide has more on picking clips.

Managing local data

In More, “Purge expired recordings now” clears audio past your retention period, “Remove retained audio” deletes all saved recordings, and “Delete All Local Data” removes recordings, nights and sleeper profiles from the iPhone. To delete just one night, use the delete option in that night’s report. There is no KeenShift server copy to delete.

Reminders

Reminders are optional, free and off by default. Turn them on in More: one reminds you to track tonight, the other tells you when your weekly summary is ready. They are scheduled on the iPhone, and the lock-screen text stays discreet.

Premium and Restore Purchases

CoughWise Premium is a one-time purchase that exports the doctor-visit summary (PDF and CSV), keeps nights older than your latest seven listed, and adds the 28-day view and extra sleeper profiles. Already bought it? Tap Restore Purchases in More, signed in with the same Apple Account.